1.1. These regulations, called hereinafter "Regulations" defines the rules for using the online store operating at the URL address , hereinafter referred to as the "Store", terms and conditions for placing orders for products available in the Store, time and rules for order fulfillment, terms and forms of payment, the Customer's rights to cancel the order and withdraw from the contract, and the rules for submitting and processing complaints.

1.2. The owner of the Veneis store is StartUp Veneis operating at the Foundation for the Development of Entrepreneurship "Twój Startup" with its registered office in Warsaw (address of the registered office: ul. Żurawia 6/12, office 766, 00-503 Warsaw, entered into the Register of Entrepreneurs of the National Court Register by the District Court for Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the number 0000442857, NIP: 5213641211, REGON: 146433467, hereinafter referred to as the "Administrator".

1.3. The warehouse, shipment of goods and acceptance of returns and complaints are carried out by the Organized Part of the Enterprise of the Foundation called Veneis, address: Armii Ludowej 6/152, 00-571 Warsaw.

1.4. The store conducts retail sales via a website using means of distance communication. In order to use the Store, you must be at least 18 years of age and:

  • having access to the Internet;
  • having an e-mail address;
  • installing the latest version of the web browser;
  • javascript enabled;
  • installing the Flash Player plug-in;
  • accepting cookies.

1.5. All textual information and product photos on the Veneis website are protected by copyright. It is forbidden to copy and distribute them, use them for commercial purposes and for presentation on other websites without the consent of the author.

1.6. The Customer is entitled and obliged to use the Store in accordance with its intended purpose and the principles of social coexistence and decency.

1.7. The Customer is obliged to refrain from any activity that could affect the proper functioning of the Store, including in particular from any interference with the content of the Store or its technical elements, and from providing illegal content. It is forbidden to use it for purposes other than its intended purpose, including in particular sending spam, conducting any commercial, advertising, promotional, political activity on the Store's websites, etc.

1.8. The Store, to the fullest extent permitted by law, is not responsible for disruptions, including interruptions, in operation caused by force majeure, unauthorized actions of third parties or incompatibility of the Store with the Customer's technical infrastructure.

1.9. Browsing the Store's assortment does not require registration and placing orders by the Customer for products in the Store's assortment does not require registration.

1.10. The buyer, at the latest at the time of placing the order, is obliged to read the Regulations of the Store and by placing the order confirms that he has read the Regulations of the Store and undertakes to comply with them.


2.1. Any announcements, advertisements, price lists and other information posted on the Store's website do not constitute an offer within the meaning of the Act of 23 April 1964 - Civil Code.

2.2. The customer places an order by indicating the products he is interested in by selecting the "Add to Cart" command on the Product Page, and then indicating the method of collection and payment in the Basket and confirming the order.

2.3. In the Basket, the Customer has the option of:

  • adding and removing products and their quantities;
  • indication of the address to which the subject of the order is to be delivered and the data necessary to issue an invoice;
  • choice of delivery methods (InPost parcel lockers, DPD courier)
  • choose the payment method (Blik, card payments, online payments, traditional transfer, PayU
  • adding a discount code.

2.4. In the event of a justified suspicion that the Customer has provided untrue data, the Store has the right to withdraw from the order by notifying the Customer.

2.5. The condition for placing an order is to read and accept the provisions of the Regulations.

2.6. The sales contract is concluded in accordance with Polish law and in the Polish language.

2.7. The shipment of the purchased goods is carried out within 4 business days, and this period is counted from the date of placing the order from the moment of confirming the payment on the Store's account.

2.8. Electronic orders can be placed 24 hours a day throughout the year. Orders placed on Saturdays, Sundays and public holidays will be considered only on the next working day.

2.9. The store reserves the right to temporarily suspend operations for maintenance, development and modernization purposes.

2.10. If the Customer chooses the payment method in the form of intermediaries in the transaction (PayU service), failure to pay within 5 days of placing the order will result in cancellation of the order. In such a situation, the customer can place the order again. Implementation of the order paid by bank transfer or credit card begins upon receipt of payment for the goods.

2.11. In the event that the implementation of part of the order is not possible, the Store may offer the Customer:

2.11.1. canceling the entire order (if this option is selected by the Customer, the Store will be released from the obligation to complete the order);

2.11.2. canceling the order in the part in which the implementation is not possible within the prescribed period (if the Customer selects this option, the order will be completed in part, while the Store will be released from the obligation to complete it in the remaining scope);
2.11.3. implementation of the substitute service, which will be confirmed with the Customer. An order based on a substitute service, after approval by the Customer, will be treated as final;
2.11.4. splitting the order and setting a new deadline for the part of the order that cannot be completed within the originally set deadline (if this option is selected by the Customer, the products included in the order will be sent in several separate shipments, and the Customer will incur additional costs related to dividing the order into several shipments).

2.12. In the absence of the ordered product in the Store or the inability to fulfill the Customer's order for other reasons, the Store will inform the Customer by sending information to the email address provided during registration within 7 (seven) days from the date of conclusion of the contract.

2.13. If the payment for the subject of the order, which could not be completed in whole or in part, has been made in advance, the Store will return the paid amount (or the difference) to the Customer within 14 (fourteen) days from the date of sending the information, on the terms set out in detail in point IV of this of the Regulations.

2.14. If the Customer provides incorrect or inaccurate data, including in particular an incorrect or inaccurate address, the Store is not responsible for failure to deliver or delay in delivering the subject of the order to the fullest extent permitted by law.

2.15. The Store may post on the Store's website presenting a given product information on the number of working days, i.e. days of the week from Monday to Friday, excluding public holidays, during which the shipment with the subject of the order will be sent. above information is an approximate time counted from the moment of accepting the order for execution until the moment of sending the subject of the order to the Customer, in the manner chosen by him. The order fulfillment time is given taking into account the date of completion of all ordered products.

2.16. Individual orders (on request) can be placed via the Store's e-mail address or by phone. In this case, the Store will make an indicative valuation and send it to the e-mail address indicated by the customer.

2.17. The lead time for an individual order (on request) is 14 days, and in the case of hard-to-reach materials it may be extended to the time necessary for the proper execution of the order.

2.18. Veneis fulfills orders in Poland, and at the customer's special request also on the basis of individually agreed conditions in most countries in the world.


3.1. Prices posted next to the product offered by the Store include VAT and are given in Polish or, in the case of an English-language store, in the currency of the European Union.

3.2. The price given for the product does not include information on shipping costs.

3.3. The Store reserves the right to change the prices of goods in the Store, introduce new goods for sale, carry out and cancel promotional campaigns, or make changes to them in accordance with the standards of the Civil Code and other laws, and such changes do not violate the rights of persons who have concluded contracts sale of goods offered by the Store before making the above-mentioned changes or rights of persons entitled to use a given promotion, in accordance with its rules and during its duration.

3.4. Shipping costs are added to the sum of the ordered products and are borne by the Customer.

3.5. If the Customer chooses the delivery option by the "InPost Paczkomaty" parcel, the delivery of the Goods under this service will be performed by InPost Sp. z o. o. after the Customer accepts the "Paczkomaty 24/7" regulations prepared and delivered by the "Paczkomaty InPost" service provider, i.e. InPost Sp. z o. o. The store will enable the Customer to read the regulations for the provision of services or "Paczkomaty 24/7" in the process of approving the Customer's choice of the method of delivery of the Goods.

3.6. When collecting the shipment delivered by the courier, it is recommended that the Customer check the condition of the outer packaging of the shipment in his presence. In the event of damage to the packaging of the shipment, the Customer is recommended that the Customer, together with the courier, draw up a damage report in two identical copies signed by the customer and the courier. Failure to comply with the recommendations does not affect the possibility of submitting a complaint in the Store.

3.7. When collecting the parcel, the Customer should check the condition of the parcel and, in case of any reservations, select the complaint option and follow the displayed instructions. Failure to comply with the recommendations does not affect the possibility of submitting a complaint in the Store.


4.1. Payment for the goods to be delivered can be made:
4.1.1. on-line via Blik, card payments, online payments, PayU;
4.1.2. by traditional transfer.

4.2. The refund is made in the same form in which the payment was made by the Customer, unless the Customer expressly agreed to a different method of return, which does not involve any costs for him.


5.1 The customer has the right to withdraw from the concluded contract without giving a reason within 14 (seven) days from the date of delivery of the goods. A contract that has been withdrawn from is considered void.

5.2 In the event of an intention to withdraw from the contract, the Customer submits a written statement of withdrawal from the contract and sends it to the Store within 14 (fourteen) days from the date of delivery of the goods. To meet the deadline, it is enough to send a statement before its expiry to the address of the Warehouse given in I. 1.3. Regulations or a scan of the signed statement to the store's e-mail address

5.3. In the case referred to in paragraph. 1, the customer is obliged to return the purchased goods immediately, not later than within 14 days from the date of withdrawal from the contract. To meet the deadline, it is enough to send the goods before its expiry. The cost of returning the goods is borne by the customer.

5.4. In the case referred to in paragraph. 2, the Store is obliged to transfer to the Customer the amount paid for the goods covered by the return and the shipping costs paid, within no more than 14 days from the date of submitting the declaration of will to withdraw. However, if the Customer has chosen a method of delivery of the ordered goods other than the cheapest method offered by the Store for a given order, the Store is not obliged to reimburse the Customer for additional costs incurred by him.

5.5. The Store will refund the payment using the same method as used by the Customer, unless the Customer agrees with the Store on a different method of return, which does not involve any costs for him. The Store withholds the reimbursement of payments received from the Customer until receipt of the goods back or the Customer provides proof of its return, whichever comes first. The store will also correct the proof of purchase previously provided to the customer (adjusting VAT invoice or correcting specification).

5.6 If the Customer sent a statement of withdrawal from the contract before receiving confirmation of the order, the order is cancelled.

5.7. The customer is responsible for the decrease in the value of the goods as a result of using them in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods.

5.8. The above provisions do not apply to individual orders (on request) described in § 2 sec. 16, and to the products indicated in Annex No. 1 to these Regulations (list of non-returnable products), which, pursuant to art. 38 of the Act on Consumer Rights are not refundable - The right to withdraw from a contract concluded off-premises or remotely is not entitled to the consumer in relation to contracts:

  • in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to meet his individual needs,
  • in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery.

5.9. The customer has the right to make a complaint in the event of non-compliance of the goods with the contract. The customer submits a complaint in this respect in writing or by e-mail within 2 years from the date of delivery of the goods. Correspondence address and e-mail address are specified in § 1 section 1 and § 5 sec. 2. The complaint may include one of the following demands: price reduction, removal of the defect, replacement of the product with a defect-free one or a declaration of withdrawal from the contract.

5.10. The store may request that the complaint be supplemented by sending to the address indicated in the request for supplementing the complaint, a copy or scan of the proof of purchase (e.g. VAT invoice or specification), the packaging of the parcel in which the advertised goods arrived or the goods that are the subject of the complaint. The complaint will be considered within 14 days from the date of its submission, if it is complete, or supplemented, if required. Delivery of the goods to the Seller under the conditions set out in this paragraph is at the expense of the Store.

5.11. If the complaint is considered justified, the Store immediately informs the Customer about it and, depending on the request: reduces the price or sends the Customer full-fledged goods, and in the absence of such a possibility, returns the amount due to the Customer by postal order to the indicated address or by bank transfer to the account. The store issues the appropriate correction of the proof of purchase to the customer (adjusting VAT invoice or correcting specification).

5.12. The use of a specific method of out-of-court dispute resolution is possible only with the mutual consent of the Customer and the Store. Detailed procedures for out-of-court settlement of disputes between the Customer and the Store are available on the website of the Office of Competition and Consumer Protection:, on the websites of the Provincial Inspectorates of the Trade Inspection as well as at poviat (municipal) consumer ombudsmen.

5.13. To the extent not regulated in these Regulations, to determine the rights and obligations of the Customer and the Store in the event of a defect in the goods, the provisions of the Civil Code, in particular the provisions on sales warranties, shall apply.


7.1. The store will refund the amount due within 14 calendar days using the same payment methods that were used by the Customer in the original transaction, in the case of:

7.1.1. canceling the order or part of the order (in which case the relevant part of the price is refunded) paid in advance before its implementation;
7.1.2. return of the product (withdrawal from the contract) from the order that was delivered via Poczta Polska or a courier company;
7.1.3. acceptance of the complaint and the inability to repair the damaged product or replace it with a new one;
7.1.4. recognition of the right to demand a reduction in the price of the product.

7.2. The store will refund the money to the customer's bank account (including those associated with the customer's credit or payment card) or by postal order (the customer bears the cost of the transfer) - if the order was paid for:

7.2.1. in advance by bank transfer or credit card;


8.1. The customer may agree to receive commercial information, including commercial information by electronic means, by selecting the appropriate option in the registration form or via the website. In the event of such consent, the Customer will receive the Store's newsletter to the e-mail address provided by him.

8.2. The customer may unsubscribe from the Newsletter at any time by submitting a request to the data administrator or by clicking on the deactivation link in each Newsletter message.


9.1. The Owner informs and the Customer acknowledges that using the Internet may involve a risk of damage that the Customer may incur as a result of Internet threats, in particular hacking into the Customer's IT system, taking over passwords by third parties, infecting the Customer's IT system with viruses.

9.2. To the fullest extent permitted by law, the Store is not responsible for blocking mail server administrators from sending messages to the email address indicated by the Customer and for deleting and blocking email by software installed on the computer used by the Customer.

9.3. Differences between the visualization of the product resulting from the individual settings of the Customer's computer (color, proportions, etc.) and the actual appearance of the product cannot be the basis for a complaint. In such a case, the customer has the right to withdraw from the contract in accordance with the provisions of point V of these Regulations.

9.4. The owner informs that all trademarks (logos, logotypes, brand names, etc.), graphic materials, photos posted on the Store's websites are subject to legal protection and are used by the Store for information purposes only.

9.5. All names of products offered for sale by the Store are used for identification purposes and may be protected and reserved under the provisions of the Industrial Property Law.

9.6. The owner points out that the Store contains content protected by intellectual property law, in particular copyrighted works (content posted in the Store, layout, graphics, photos, etc.). Customers and people visiting the Store undertake to respect intellectual property rights (including proprietary copyrights and industrial property rights, such as rights arising from the registration of trademarks) vested in the Owner and third parties. The Customer of the Store or the person visiting the Store's website is solely responsible for non-compliance with the provisions of this point.

9.7. Customers may not post content that is inconsistent with applicable law, immoral and infringing the interests of third parties, as well as it is forbidden for Customers to post links to pornographic, obscene or offensive materials.

9.8. The Store undertakes to inform the registered users of the Store about each change in the regulations by sending them an electronic message to the email addresses provided during registration, and the Customer, after receiving such information, will be able to delete his account at any time.

9.9. In matters not covered by the Regulations, the applicable provisions of Polish law shall apply, in particular the Civil Code, the Act on special conditions of consumer sales and amendments to the Civil Code, as well as the Act on the protection of certain consumer rights and on liability for damage caused by a dangerous product.

Communication on out-of-court dispute resolution

In accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (ODR Regulation in consumer disputes), Fundacja Rozwoju Przedsiębiorczości "Twój Startup" with its registered office in Warsaw hereby provides an electronic link to the online ODR (online dispute resolution) platform: . The ODR platform enables out-of-court settlement of disputes between entrepreneurs and consumers. Settlement of disputes by this method is voluntary.

Regulations of the competition called " Valentine's Day Contest"

§1 General Provisions

  1. The organizer of the Competition is the Entrepreneurship Development Foundation "Twój StartUp" with its registered office at ul. Żurawia 6/12, apt. 766 with the NIP number 5213641211, REGON number 146433467, KRS number 0000442857, hereinafter referred to as the "Organizer".
  2. The competition is conducted on the terms described in these Regulations in accordance with generally applicable laws, on the territory of the Republic of Poland.
  3. The competition starts on February 12, 2021 at 17:00 and ends on February 14, 2021 at 17:00 Polish time.
  4. The Organizer declares that the Competition is not a game of chance, raffle, mutual bet, promotional lottery, game whose result depends on chance, or any other form provided for in the Act of November 19, 2009 on gambling games (consolidated text: Journal of Laws of 2015, item 612).

§2. Participants and rules of the Contest

  1. Participation in the Competition is voluntary and free of charge.
  2. The Contest may be entered by a natural person (consumer within the meaning of Article 22 of the Civil Code), hereinafter referred to as the Participant, who:
    a) has read these Regulations and accepted its content and consented to the processing of personal data for the purpose of conducting the Competition by registering for participation in the Competition;
    b) is over 18 years of age and has full legal capacity;
    c) residing in the territory of the Republic of Poland,
    d) has an Instagram account,
    e) perform the Competition Task.

    3. Only a person who meets the conditions set out in §2 may be a participant in the Competition. sec. 2 of the Regulations

    4. Employees of the Organizer and entities and employees of entities providing services to the Organizer in organizing the Competition on the basis of civil law contracts, as well as members of the immediate family (spouses, ascendants, descendants and siblings) of the above-mentioned persons are excluded from participation in the Competition.

    5. Completion of the Competition Task means, for example:

- Following the veneis_official brand on Instagram.

- Like the indicated post on Instagram.

- Sharing the indicated post on Instagram Stories of your Instagram profile.

- posting under the competition post posted on Instagram at the following URL: comment answering the question: What is the most important thing for you in celebrating Valentine's Day?

6. Only Participants who complete the Competition Task during the Competition will take part in the Competition.

7. Completing the competition task is tantamount to consenting to the processing of personal data by the Organizer.

8. The Participant may take part in the Contest only 1 (in words: one) time.

9. The Organizer reserves the right to remove and not include in the Competition completed Competition Tasks whose authors:

    a) they do not act on their own behalf, but through third parties,

    b) operate from fictitious Instagram accounts/profiles;

    c) create fictitious Instagram accounts/profiles;

    d) violate the rules of Instagram.

    e) used in the Competition Task words commonly considered offensive, pornographic content, content promoting racial, ethnic and religious hatred or discriminating against social groups.

    § 3 Rights to completed Contest Tasks

    1. The Participant ensures that the completed Competition Task will not infringe any rights or goods of the Organizer, third parties and entities, in particular their property and personal copyrights and personal rights.
    2. The Participant declares that he/she is entitled to exclusive and unlimited copyrights to the completed Competition Task and that the completed Competition Task is not encumbered with any rights of third parties, and the work has not been previously published.
    3. The Participant declares that the completed Competition Task is in no way limited or encumbered with the rights of third parties and that he has not granted any person a license entitling him to use the completed Competition Task or its elements. At the same time, the Participant declares that he has the exclusive right to grant permission to dispose and use the studies constituting the Competition Task or its elements in the Competition.
    4. Participants assume full legal responsibility for the above statements. In particular, the Participant will release the Organizer from any claims of third parties arising from the Participant's violation of the provisions of these Regulations or the submission of false statements by the Participant.

    5. Based on Article. 921 § 3 of the Civil Code, the Organizer reserves the purchase of a non-exclusive license to the Competition Task awarded in the Competition without time and territory restrictions upon the award of the Prize, and the awarded Competition Participant (Winner) grants the Organizer a non-exclusive license to the awarded Competition Task in the following fields of use:

      a) in the scope of recording and multiplying the work - production of copies of the work using a specific technique, including printing, reprographic, magnetic recording and digital technique;
      b) in the scope of trading in the original or copies on which the work was recorded - marketing, lending or rental of the original or copies;
      c) in the scope of dissemination of the work in a manner other than specified in point b - public performance, exhibition, display, reproduction, broadcasting and re-broadcasting, as well as making the work publicly available in such a way that everyone can have access to it in a place and time by themselves selected, including entering the work into computer memory and telecommunications and IT networks.

    §4. Prizes and Selection of Winners

    1. In order to ensure the correct conduct of the Competition, the Organizer will appoint a 2-person Committee, hereinafter referred to as the Competition Committee. The tasks of the Contest Committee will include ensuring the correctness of the Contest, making decisions on all issues related to the Contest, including the interpretation of the provisions of these Regulations, and selecting the Participant to whom the Prize will be awarded (hereinafter: the Winner). The Commission's decisions are final, which does not deprive the Participant of the right to pursue claims under the law.
    2. After the end of the Contest, the Contest Committee will evaluate the works sent by the Participants and select the Participants who best perform the Contest Task in terms of their attractiveness, originality and creativity, and thus select the Winner.
    3. The winners of the Contest will be awarded the following prize:

      a) Prize - NANCY bra in the color (ecru/black/gold) and size (S/M/L) selected by the Winner and MARY hair elastic in the color selected by the Organizer of the competition.

    4. For each of the Prizes, an additional cash prize of 10% of the value of the Prize will be awarded. The amount referred to in the previous sentence will be transferred by the Organizer to the account of the relevant Tax Office as payment of income tax on the winnings on behalf of the winner of the competition, in accordance with the Personal Income Tax Act.

    5. The winner of the Contest will be informed about receiving the Prize by posting the name of the Winner's profile in the Organizer's Instagram profile on February 14, 2021 at the latest. In addition, information about winning the Contest will be sent to the Winner in a private message on Instagram.
    6. The condition for receiving the Prize is that the Winner provides the Organizer within 14 days from the date of sending by the Organizer, a private message about the winning information necessary to transfer the Prize, including in particular: name, surname, e-mail address OR mailing address in the territory of the Republic of Poland.
    7. If the Winner fails to submit the 7 above, the data necessary to transfer the Prize, the Competition Commission will select the next Participant to receive the given Prize.
    8. The Organizer is not responsible for failure to deliver the Prize to the Participant if the inability to deliver the Prize resulted solely from the Participant's failure to provide the data required to deliver the Prize or providing incorrect or non-compliant data.
    9. The Prize will be sent by the Organizer to the address indicated by the Winner in the territory of the Republic of Poland within 14 days from the date of sending by the Winner, in response to the information notifying about the Prize, all data enabling the shipment of the Prize, only once.
    10. The founder of the Prize is the Organizer.
    11. The winner may not transfer the rights to the awarded prize to a third party.
    12. The winner may waive the right to the Prize awarded to him by submitting a relevant written statement to the Organizer.

    13. In the Contest, you can receive the Prize only 1 (in words: one) time.
    14. The prize will be sent to the Participant at the expense of the Organizer via the Polish Post. The shipment can only be made within the territory of the Republic of Poland.

    15. The Participant is not entitled to demand that the Prize be exchanged for a cash prize.

    §5. Personal data

    1. The administrator of the Participants' personal data is the Organizer. Contact with the organizer is possible by correspondence to the address Armii Ludowej 6/152, 00-571 Warsaw and to the e-mail address
    2. Please be advised that the personal data of contestants will be processed for the purpose

    a) enabling the participant to participate in the competition pursuant to art.

    expressed consent (Article 6(1)(a) of the GDPR),

    b) organize and conduct competitions and investigations or

    securing possible claims (Article 6(1)(f) of the GDPR),

    c) fulfillment of legal obligations by the administrator, including

    tax (Article 6(1)(c) of the GDPR),

    d) consideration of complaints (Article 6(1)(c) of the GDPR)

    e) promotion of the Organizer's services, i.e. in a legally justified interest

    (Article 6(1)(f) of the GDPR).

    3. Personal data of competition participants will be processed until the consent is withdrawn (e.g., unliking a post) or the competition ends, and after that time the administrator will process the personal data of the winners for complaint and billing purposes - for the period provided for by law or until the statute of limitations for tax liabilities (as as long as there is such an obligation) and the promotion of the Organizer's services until the objection is expressed.

    4. Providing personal data is voluntary, however, it is a condition for participation in the Competition and issuing the Winner's Prize, in terms of identification and address data.

    5. Each participant has the right to request access to data concerning him

      personal data, the right to rectify, delete or limit processing and

      the right to object to data processing on a legal basis

      the legitimate interest of the personal data controller

      6. In the case of processing personal data on the basis of consent, the Participant has the right to withdraw consent at any time, and the withdrawal of consent does not affect the lawfulness of the processing that was carried out on the basis of consent before its withdrawal. Withdrawal of consent requires electronic notification to the following e-mail address:

      7. The data recipients are: entities providing hosting services, postal services, entities with which the Organizer cooperates as part of accounting and tax services, public authorities on the basis and within the limits of the law, in particular KAS, law enforcement authorities, associates, Beneficiaries of the Organizer and Instagram.

      8. Personal data is not transferred to a third country or an international organization.

      9. Personal data is not processed automatically and subjected to profiling.

        § 6. Complaints

        1. Participants of the Competition have the right to submit a written complaint with the note "Complaint: Valentine's Competition" to the address e-mail or the Organizer's correspondence address Armii Ludowej 6/152, 00-571 Warsaw related to the course of the Competition during its duration, as well as up to 14 days after the end of the Competition.
        2. The letter containing the complaint should indicate the name and surname of the Participant and the correspondence address to which the response to the complaint will be sent.
        3. The Organizer shall provide the Participant with a response to the complaint within 14 days by registered letter sent to the address provided in the letter containing the complaint.
        4. Negative consideration of the Participant's complaint by the Organizer does not exclude the Participant's right to pursue claims to which it is entitled under generally applicable law, including through court proceedings.

        §7. Final provisions and technical information.

        1. The Regulations come into force on February 12, 2021.

        2. The Competition is not a promotional lottery within the meaning of Art. 2 sec. 1 point 9 of the Act on games and mutual wagering of July 29, 1992 (Journal of Laws of 2004, No. 4, item 27, as amended) and is not subject to the rules contained in the above-mentioned the Act and executive regulations to this Act.

        3. The Organizer of the Competition is not responsible for the inability of the potential Participant to send the completed Competition Task for reasons attributable solely to the Participant.

        4. The Organizer has the right at any time during the Competition to exclude from participation in it, and after its completion also refuse to issue the Prize in relation to the Participant, in relation to whom he has a reasonable suspicion of acting contrary to these Regulations, in particular manipulating the results of the Competition or acting contrary to the provisions of generally applicable law or violating good manners or principles of social coexistence.

        5. The Rules of the Contest are made available during the Contest via the public ICT network Internet at the following URL: and in the Organizer's office.

        6. The Organizer undertakes to make every effort to amicably settle any disputes that may arise in connection with the conduct of the Competition.

        7. The court competent to settle disputes is the court competent for the seat of the Organizer.

        8. This Contest is in no way organized , sponsored, administered or endorsed by or associated with Instagram.

        9. The Organizer is solely responsible for conducting the Contest, and the Participants agree to release Instagram from liability that may arise in connection with the organization of the Contest.

        10. Changes to the Regulations require publishing and informing the Participants about the changes made by the Organizer.

        11. The Organizer provides for the possibility of amending the Regulations, interrupting or canceling the Contest for an important reason, in particular if running the Contest becomes impossible or significantly hindered due to: a technical failure, a change in the Facebook regulations or the decision of the owners or managers of Facebook regarding the permitted use of functionality of this Website, force majeure, as well as changes in applicable law, provided that this fact is made public in advance on the Facebook profile, in accordance with the regulations of this Website.